Benefits Assistant Position Available at Rutland County Council
Rutland County Council is seeking a highly motivated and customer-focused individual to join their Customer Experience Team as a Benefits Assistant. This is a permanent, full-time position based in Oakham, Rutland, offering a competitive salary and a range of benefits.
The Benefits Assistant will provide essential administrative support to the Benefits team, which is responsible for a variety of functions including:
Billing and collection of Council Tax & Business Rates
Administration of Housing Benefit and Council Tax Reduction
Processing Blue Badges applications
Financial assessments for adult social care fees
Deputyship client management
Customer service
Key Responsibilities
Scanning and indexing incoming post and electronic mail
Monitoring and responding to email inquiries
Updating databases
Answering customer inquiries through various communication channels
Developing a working knowledge of relevant rules and procedures
Essential Skills and Experience
Excellent communication and interpersonal skills
Strong IT skills and proficiency in using various software applications
Meticulous attention to detail and accuracy
Ability to maintain confidentiality
Experience working in a busy customer-focused environment
Willingness to learn and develop new skills
Benefits
Rutland County Council offers a comprehensive benefits package, including:
Competitive salary (£24,790 to £25,183 per annum)
Generous annual leave entitlement
Local Government Pension Scheme
Opportunities for professional development and career progression
Commitment to employee health and wellbeing
Flexible and agile working arrangements
How to Apply
Interested candidates are encouraged to apply online through the Rutland County Council website. The closing date for applications is February 26, 2025, at 12:00 PM. Interviews are tentatively scheduled for the week of March 10, 2025.
https://ats-rutland.jgp.co.uk/vacancies?ga_client_id=d19f9e6d-9b4c-44f2-acbe-4d6e12af808f
Additional Information
For further details about the role and the application process, please visit the Rutland County Council website or contact Andrea Grinney at agrinney@rutland.gov.uk .
This is an excellent opportunity to join a dynamic and supportive team, contribute to the delivery of essential services to the community, and develop a rewarding career in local government. Don't miss out on this chance – apply now!
For all other employment opportunities at Rutland Council, please visit: https://jobs.rutland.gov.uk/
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