Benefits Assistant Position Available at Rutland County Council

Benefits Assistant Position Available at Rutland County Council

Rutland County Council is seeking a highly motivated and customer-focused individual to join their Customer Experience Team as a Benefits Assistant. This is a permanent, full-time position based in Oakham, Rutland, offering a competitive salary and a range of benefits.   

The Benefits Assistant will provide essential administrative support to the Benefits team, which is responsible for a variety of functions including:

Billing and collection of Council Tax & Business Rates

Administration of Housing Benefit and Council Tax Reduction

Processing Blue Badges applications

Financial assessments for adult social care fees

Deputyship client management

Customer service

Key Responsibilities

Scanning and indexing incoming post and electronic mail

Monitoring and responding to email inquiries

Updating databases

Answering customer inquiries through various communication channels

Developing a working knowledge of relevant rules and procedures

Essential Skills and Experience

Excellent communication and interpersonal skills

Strong IT skills and proficiency in using various software applications

Meticulous attention to detail and accuracy

Ability to maintain confidentiality

Experience working in a busy customer-focused environment

Willingness to learn and develop new skills

Benefits

Rutland County Council offers a comprehensive benefits package, including:

Competitive salary (£24,790 to £25,183 per annum)   

Generous annual leave entitlement

Local Government Pension Scheme

Opportunities for professional development and career progression

Commitment to employee health and wellbeing

Flexible and agile working arrangements

How to Apply

Interested candidates are encouraged to apply online through the Rutland County Council website. The closing date for applications is February 26, 2025, at 12:00 PM. Interviews are tentatively scheduled for the week of March 10, 2025.

https://ats-rutland.jgp.co.uk/vacancies?ga_client_id=d19f9e6d-9b4c-44f2-acbe-4d6e12af808f

Additional Information

For further details about the role and the application process, please visit the Rutland County Council website or contact Andrea Grinney at agrinney@rutland.gov.uk .

This is an excellent opportunity to join a dynamic and supportive team, contribute to the delivery of essential services to the community, and develop a rewarding career in local government. Don't miss out on this chance – apply now!

For all other employment opportunities at Rutland Council, please visit: https://jobs.rutland.gov.uk/